Please allow up to 5-7 business day for shipping and handling.
Due to the Covid-19 and the health regulations we will not be accepting any returns or exachanges until the ban is lifted.
Exchange only: Timeless Table will credit the value of the item and any taxes you were charged up to 10 days from purchase date on all products excluding seasonal items.
No returns or exchanges on seasonal items. Shipping and gift packaging charges are nonrefundable. To receive a credit, the original packing invoice should accompany your return. Receipt longer than 10 days will not qualify for an exchange . Please contact us at [email protected] with any questions.
To return to store: Please save your receipt. If you wish to exchange a purchase, your receipt will make it faster to receive credit. In most instances, we can verify purchases made on a store account or third-party charge account with our receipt lookup system.
To return by mail the customer is responsible for the return shipping.
If item is damaged please send us a picture of the damaged product.
If your order arrives damaged, please be sure to save the product and the original box and packaging materials it arrived in. Please call us and we will help you as best as we can.